Partner Central

User Research

Employer: Motorola Solutions | Role: UX Researcher

PROJECT SUMMARY

Partner Central is a one-stop portal for Channel Partners that connects them to all the content and tools they need in order to manage a relationship with Motorola Solutions.

 

I facilitated user interviews with 40 Channel Partners to learn about their challenges with the existing portal and to learn about what is most important for them on a day-to-day basis.

 

I also did an analysis of the call center data and google analytics to see if we had quantitative data to support the qualitative data we collected. Below are some of the findings from the user interviews:

Background

TESTING ON HI-FI PROTOTYPE

Most of the work on this is confidential. Please contact me for an additional understanding of how I collect user feedback, analyze quantitative data, and set goals to measure against on projects.

For more information, please contact me directly: vmorei1@hotmail.com.

Other Work

Product Development
Comperative Evaluation
Course Project: HCI 460 Usability Evaluations Methods
Accessibility Conformance Evaluation
Course Project: HCI 511 Accessibility and Design for Diverse Users
Project Development
Course Project: HCI 440 Introduction to User-Centered Design
Usability Evaluation
Course Project: HCI 460 Usability Evaluations Methods
Show More

TESTING ON HI-FI PROTOTYPE

Get in touch

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Chicago, IL
vlherrm@gmail.com



Tel: 443-379-2554

 

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© 2016 Vicky Moreira